Checkup and prophylaxis appointments
Patients provide preferred time windows, and Luna guides them through a structured booking flow.
General dentistry
Use cases for dentists
Concrete scenarios where Luna reduces phone pressure and keeps communication structured.
Urgent pain calls
Urgent concerns can be identified early, prioritized, and routed according to your escalation rules.
Reschedules and cancellations
Scheduling changes are captured reliably so your calendar stays up to date and easier to optimize.
Callback management
When direct handling is not possible, Luna records callback requests with the details your team needs.
Standard practice information
Common questions around opening hours, location, and process details are answered consistently.
Peak-hour call volume
During call spikes, availability remains stable without constantly interrupting chairside work.
Explore related pages
Review orthodontic-specific scenarios and common implementation questions.